Surviving a Down Economy

Like most trades, the painting industry feels a significant impact from fluctuations in national and regional economies. Most painting operations across the country are facing the economic ramifications of the COVID-19 pandemic, and along with them an uncertain future. You obviously can’t control the factors that influence the economic ups and downs of the country or your region. But you can implement some best practices to help your business survive and remain positioned for success when the economy stabilizes.

November 25, 2020

5 Unwritten Rules of Customer Confidentiality

Did you ever have a potential customer who should have been excited about doing business with you but seemed reserved? Customers may not feel comfortable asking you for discretion, but they always appreciate it. That’s why you can gain tremendous trust with customers by simply following these five unwritten rules of customer confidentiality. Ignore them at your peril.

November 25, 2020

Collect Your Cash Quicker

Every home renovator wants to find more time in the day and money in the bank. Working closely with home renovators across Canada, I’ve come to realize they are often so consumed by day-to-day projects and getting the job done, that they aren’t able to step back and consider other ways they could be operating their business to help them save a significant amount of both time and money.

October 29, 2020

How to Manage Your Emotion During the Construction Process

The role of project manager in residential renovations is one of the most challenging positions to be in with respect to client service. You are in people’s homes and managing a client’s largest single financial investment of their lives on their largest single asset.

October 29, 2020

How to Educate Your Customer About Product Purchases

We’ve all been there; a client looks at an estimate you’ve provided and starts to break it down line-by-line, trying to understand individual costs instead of looking at the overall big-picture of the project.

September 25, 2020