Getting Paid

Getting Paid

You agreed on a price with the homeowner. You did the work. Now you want to get paid. Why is this so difficult? Here’s a quick primer on collecting your money in the home reno business. As a contractor, ...READ MORE
10 Things Customers Expect To See On Your Website

10 Things Customers Expect To See On Your Website

Not much more than a decade ago, contractors were just beginning to make the transition from yellow page ads, word-of-mouth and the occasional flyer thrust into a mailbox, to clunky brochure websites that marked the debut of their online ...READ MORE
5 Common (And Easily Fixable) Mistakes Contractors Make That Result In An Unsatisfied Customer

5 Common (And Easily Fixable) Mistakes Contractors Make That Result In An Unsatisfied Customer

Fifteen years ago, my husband and I bought a vacation home. Built in the 1960s, our cottage stayed in its original form until last fall, when we could finally afford to renovate it. Our contractor was okay to deal ...READ MORE
Have A Roadmap For Your Business

Have A Roadmap For Your Business

Like you, I’m a contractor, so I’m no goal-setting guru. But I do like to know where I’m going in business and in life. It seems like a lot contractors think this business about goals and aspirations is a ...READ MORE
Are You Running Your Renovation Business…Or Is It Running You?

Are You Running Your Renovation Business…Or Is It Running You?

If you are feeling overwhelmed by the demands of running your contracting firm, it’s time to take a long, hard look at your systems. By Mike Draper I often hear contractors say they are overworked and that they feel ...READ MORE
A Professional Approach To Renovation Contracting

A Professional Approach To Renovation Contracting

By Jim Barnes Who hasn’t had the rags-to-riches dream of starting out small and gradually growing a reno business to the point where you can swap it for a nice nest egg when you retire? However, some contractors today ...READ MORE
How To Criticize Someone’s Work, Constructively: 7 Tips To Smooth The Process

How To Criticize Someone’s Work, Constructively: 7 Tips To Smooth The Process

By Wolf Gugler Bill talks to Cathy, one of his employees, about something she could do better, such as her customer service, and leaves it at that. Cathy then thinks Bill’s dissatisfied with everything else she does. Sound familiar? ...READ MORE
Top Five Tips To Be Safety Compliant

Top Five Tips To Be Safety Compliant

By Brynna Leslie The phrase “safety is everyone’s number one concern” has become a cliché. But worksite safety should never be considered an afterthought to your business. More than just compliance, safety should be top of mind to ensure ...READ MORE
Brushless Is Better

Brushless Is Better

By Steve Maxwell Simpler is usually better, and simpler is definitely the case with the new wave of brushless cordless tools now hitting the market. I got the chance to run performance tests on the first wave of Milwaukee ...READ MORE
Get The Right Company Culture

Get The Right Company Culture

By Mel DePaoli What is your company’s culture? Does it match your marketing? How does your tribe see your culture? Do you even know what we are talking about here? The following is an excerpt from Mel DePaoli’s book ...READ MORE